THE ALAMO WAY OF DOING BUSINESS
At Alamo, we follow a structured process to ensure that our upfits meet your needs.
At Alamo, we know that we cannot recommend solutions to our customers without understanding how they use each vehicle. By spending the time to understand these needs in detail, we are able to develop the most productive and sage truck and van upfitting solutions tailored to those specific needs. We always strive to put our customer's needs first and never cut corners when it comes to taking the time needed up front in order for us to accurately understand your specific vehicle requirements so that you can get exactly what is best suited for a long lasting result over its lifetime.
We provide tailored vehicle upfitting solutions designed to meet our customer's needs precisely. Our recommendations are based on a combination of each user's individual preferences and our expertise, allowing for the perfect fit. Because we distribute products from over 75 manufacturers, we always have the right products for the job.
This step involves ordering any products we don’t have in stock, scheduling the upfit into our shop, upfitting the vehicle(s) to the agreed upon specifications while ensuring the work is done to our very high standards of quality. It's a thrilling experience at Alamo to watch our hard work come together and transform into completed vehicles. Our Alamo team is always eager to provide customers with the highest quality of upfit builds, ensuring they operate safely and effectively.
During the delivery of the vehicle, we show our customers the finished upfit and review the operation of the equipment. It is our goal to ensure the upfit meets expectations of quality and functionality. We know that this step is important to ensure that our customers fully understand how to use each vehicle.
At Alamo, we know that our job does not end when we deliver the vehicle. We realize that a good vehicle upfitting partner must ensure each vehicle works throughout its entire life. Therefore, we focus on following up with our customers to ensure the vehicle is meeting their needs, provide any necessary technical support and process any warranty claims quickly and efficiently.
Who We Are
Alamo Auto Supply is a family owned and operated business with a proud history of excellence in vehicle upfitting and commercial vehicle upfits. Established in 1949 and purchased by Bob and Elaine Krasne in 1976, we have steadily grown our business by providing our customers with vehicle upfitting services to meet their wants and needs.
We are authorized distributors for over 75 manufacturers, chosen because the products we offer meet the needs of our customers. Bob and Elaine’s sons, Dick and Alan, joined the business in the mid 1980’s and continue working in the business to this day. Our team has the expertise and commitment to making sure you have access to quality upfitting services for your work trucks, commercial vehicles, cargo vans, or heavy duty business fleets.
Focus on Upfitting Commercial and Governmental Fleet Vehicles
Bob’s mission in 1981 was to set Alamo on a trajectory of providing customer-focused solutions to the commercial and governmental sectors. By seeking out industry products, Bob started the long legacy of keeping clients’ vehicles safe and productive through upfitting processes tailored to their unique needs. We have kept up with technological advancements to offer our commercial and governmental customers more advanced solutions to meet the needs with trusted aftermarket equipment.
Healthy growth of our people and company
- Healthy growth builds on strengths, develops skills and capabilities, and balances short-term gains with long-term goals
- People means each individual
- Company means a group of people united around common purpose and goals
At Alamo, we are fully committed to the growth of each member of our team through training and empowerment while keeping the entire time focused on working together to serve our customers.
Our Core Values
As a company, we are committed to living our core values. We use these values to guide our behaviors both internally and externally to maximize the efficiency at our customers job site. When you work with Alamo, you can expect a positive experience because of our commitment to live these core values all day, everyday. Our core values are as follows:
- Do the right thing
- Ask questions and bring solutions
- Take initiative and follow through
- Build relationships
Our Core Focus
Matching customers wants and needs with great solutions by upfitting vehicles
At Alamo, our focus as a company is to understand what our customers want and/or need from their vehicles and provide all kinds of commercial truck upfitting solutions that meet those needs. Specifically for our commercial and governmental customers, our focus is on the safety and productivity of fleet vehicles. Our entire team works to ensure we succeed in fulfilling our core focus.
Our team of professionals have a wealth of knowledge and experience when it comes to upfitting work vehicles, pickup trucks, box trucks, and more. The team is committed to our process and they use their knowledge, experience, and resources to ensure that our vehicle upfits meet your needs. Our current President, Dick Krasne, is passionate about becoming a partner with our fleet customers and has instilled that passion in our team.
Our commitment to you is to be the partner you need to get the most out of your vehicle fleet. We will constantly be striving to achieve our vision, live by our core values, and follow our proven process to ensure that your vehicles are as productive as possible while providing the safety that you and your team deserve. Please contact us today so we can work on building this partnership with your organization.
Meet Our Team of Fleet experts
We are incredibly proud of our dedicated team of highly-skilled sales professionals and technicians. We recognize the unique needs of Commercial and Governmental fleets. Our experienced team has a wealth of knowledge to help you make your fleet safer and more productive.